By locating its call centers in the premier areas of two great U.S. cities, and in one of the most pristine areas of the Rocky Mountain West, CAPTEL is able to attract and retain a highly educated and sophisticated workforce. Moreover, clients and decision-makers find the company's Washington and Baltimore locations very accessible--allowing them to be on-site when a new campaign is launched in order to observe and monitor the actual feedback to scripts or responses to surveys. While no substitute for being there in person, remote monitoring is always possible from any part of the world where telephone services are available.

CAPTEL's Headquarters and Washington, D.C. call center is just steps from the U.S. Capitol, Supreme Court, Union Station and Metro, or a 10-minute cab ride from Reagan National Airport.

The Baltimore call center is located in the heart of the historic Fells Point area--on the Inner Harbor at the foot of South Broadway. BWI Airport is nearby with direct flights to all points in North America and Europe.