Captel.net is owned and operated by National Capital Teleservices, LLC  ("CAPTEL"). CAPTEL collects personal information on captel.net. CAPTEL is committed to protecting the privacy of its users. and has created this Privacy Statement in order to describe and explain to users our information collection practice. If you have any questions or concerns in connection with CAPTEL's information collection practice summarized in this Privacy Statement, please send an email, with the subject heading "Privacy Statement Question," to info@captel.net. In the email, please state your questions or concerns.

WHAT INFORMATION IS COLLECTED?

To obtain certain services offered or to receive a response to a request on this web site, a user is asked to provide varying amounts of personal information depending upon the service or request. Some information is required while other information is discretionary. Each service requires or requests different types of information in order for users to receive the desired level of service or response requested.   Services that require provision of personal information generally seek full name, email address, and phone number. Depending on the request or service a user requires, we also may request personal information, such as a mailing address. We endeavor to limit our requests for personal information to information we believe is minimally necessary to achieve our stated collection purposes. 

The following is a list of principal activities and services on captel.net involving collection of personal information: 

• Employment Opportunities 

• CAPTEL Client Access Area

• E-Mail Requests for Service Information and Project Pricing Quotations

• CAPTEL-SR - Automated Telephony Quotation Requests 

• Request for Service and CAPTEL Information

HOW DOES CAPTEL USE MY INFORMATION? 

Personal information is collected and used primarily for such purposes as, for example, evaluating an application for employment, processing a request for a quotation or service proposal. In particular, a user's mailing and billing addresses are used for fulfilling project agreements. The personal information provided in resumes or by e-mail is used to consider the eligibility of candidates. 

In addition to the primary purposes for which personal information is collected, we may use the personal information to contact a user to confirm information related to a service or an information request. We may also use a user's email address, phone number or address: 

• to obtain feedback on our service, our web site, or on other aspects of our business that affects you as a CAPTEL client; 

• to notify a user of new services offered by CAPTEL; 

• to send informational materials; 

• to provide email news updates. 

If a user prefers not to receive emails or other forms of communication unrelated to CAPTEL projects and requests for services, the user may opt-out from receiving such communications. The opt-out procedure is discussed in detail below. 

We may also use personal information to contact a user in connection with the user's inappropriate use of captel.net. 

We do not sell, rent, share, or otherwise dispose of the personal information collected on captel.net to third parties. We may, however, disclose your personal information when required by law or in the good-faith belief that such disclosure is necessary to comply with law. 

HOW CAN I OPT-OUT 

We provide a user with the opportunity to opt-out from receiving any electronic communications or informational materials. The opt-out option may be exercised by sending an e-mail to with "OPT-OUT" in the subject line.

 WHAT ARE COOKIES AND WHY CAPTEL NEVER USES THEM?

A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. CAPTEL never uses "cookie" technology for several reasons: 1) they are an annoyance to the user; 2) they track general information about users that we consider completely irrelevant; and 3) we consider cookies which establish a link between your computer and captel.net to log in without providing your password could jeopardize the security of your information and our systems.

DOES CAPTEL'S PRIVACY POLICY APPLY TO LINKED WEB SITES? 

Our Privacy Statement applies solely to information collection practice on captel.net. This web site contains links to other sites. Please be aware that CAPTEL has no control or influence over the privacy practices of such other sites. We encourage our users to be aware when they leave captel.net and to read the privacy statements of each and every web site that they visit. 

HOW DOES CAPTEL HANDLE SECURE DATA TRANSMISSIONS?

Please note that on captel.net there are forms that allow you to transmit (upload or download) information or data in order to facilitate a project.  Whenever we transmit project information and data, we transmit that in an encrypted format. We use industry-standard, SSL (Secure Socket Layer) encryption. 

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal or project information, CAPTEL cannot ensure or warrant the security of any information you transmit to us or from our Client Access Area, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

CHANGES TO THIS PRIVACY STATEMENT 

If we later change our Privacy Statement, we will post those changes on our Website so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personal information in a manner different from that stated at the time it was collected, we will notify users by email. .